What if I have no data or airtime, will the App work?
If you have run out of data, the App will detect this and instead of activating a panic with live tracking with GPS location, the App will initiate a call to our servers which will generate a Panic and do a network location lookup to give the IMC (Incident Management Centre) an approximate location of your phone.
No Airtime? No worries. The number that the App will call is a TOLL FREE number, so even with no airtime, we'll still get your panic
How does Response Network work?
The ICEplus response network has many layers of types of providers which gives us effective coverage and overlap of our responders to increase the availability of resources when needed. We have a combination of local monitoring and armed response ...
Download the ICEplus App
To Download the ICEplus App for Android iPhone, please use the following link https://icepl.us/a If your device is not an Android or Apple phone you'll be directly to our WebPanic, which is an html5 version of our App. One you have visited the ...
ICEplus Packages & Pricing
We currently offer 3 packages. Standard package @ R49.00 includes Emergency Medical Response, Stabilisation & Transportation to the nearest medical Facility Premium package @ R79.00 has the Medical cover plus armed response from one of our contracted ...
How do I reset my password?
There are a few options to do this App Web USSD Please choose the method which is easiest for you to access. In the ICEplus App and on the website, below the login section you'll find a "Reset Password" button. If you tap this button, you'll be asked ...
How do I add my Family members?
Once you have registered on the ICEplus App or our ICEplus website. You'll be able to add your dependants (family members, colleagues or friends) under the account section within your online profile. This can be found by Click on "my account" in ...